At jl35, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data jl35 collects from players in the Philippines, how we use it, who we share it with, and what rights you have over your own information.
This Privacy Policy ("Policy") describes how jl35 ("jl35," "we," "us," or "our") collects, uses, stores, discloses, and protects the personal information of individuals ("you," "your," or "the Player") who access or use the jl35 online gaming platform available at jl35.app and any related services, features, or content offered by jl35.
This Policy applies to all personal data processed in connection with your use of jl35, regardless of whether you are a registered player, a visitor browsing the platform without an account, or a person who contacts jl35 support. By accessing jl35.app or registering an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read together with jl35's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.
jl35 is committed to complying with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations, as administered by the National Privacy Commission (NPC).
For the purposes of the Data Privacy Act of 2012 and this Policy, jl35 acts as the personal information controller in respect of the personal data it collects and processes through jl35.app.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact jl35's Data Protection Officer (DPO) using the contact details provided in Section 15 of this Policy.
jl35 collects the following categories of personal data from players and platform visitors:
jl35 collects personal data through the following means:
jl35 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract (your agreement to our Terms & Conditions) |
| KYC identity verification | Legal obligation (AML regulations, PAGCOR compliance requirements) |
| Processing deposits and withdrawals | Performance of a contract |
| Fraud prevention and security monitoring | Legitimate interests of jl35 and protection of players |
| Responsible gaming monitoring and tools | Legal obligation and legitimate interests |
| Customer support and dispute resolution | Performance of a contract and legitimate interests |
| Marketing communications (where opted in) | Consent |
| Analytics and platform improvement | Legitimate interests of jl35 |
| Regulatory reporting and record-keeping | Legal obligation |
jl35 uses the personal data it collects for the following specific purposes:
To create and manage your jl35 account, verify your identity and age (21+ requirement), process deposits and withdrawals through GCash, PayMaya, BPI, BDO, and Metrobank, and provide access to jl35's full library of games including Live Casino, Slots, Bingo, and Mines Grand.
To detect, investigate, and prevent fraudulent transactions, unauthorized account access, money laundering, and other illegal activities. jl35 employs automated risk-scoring systems and manual review processes to protect both the platform and its players from financial crime.
To fulfill jl35's obligations under applicable Philippine laws and regulations, including anti-money laundering (AML) requirements, Know Your Customer (KYC) obligations, and any reporting requirements imposed by competent regulatory authorities.
To monitor player activity for signs of problem gambling, enforce self-imposed limits and exclusions, and proactively reach out to players who may be exhibiting at-risk behavior. jl35 takes its responsible gaming obligations seriously and uses data to protect vulnerable players.
To respond to your inquiries, resolve disputes, process complaints, and provide technical assistance. Support interactions are recorded and retained to ensure quality and consistency of service.
Where you have provided explicit consent, jl35 may use your contact details to send you information about promotions, bonuses, new game releases, and other jl35 offers. You may withdraw your consent to marketing communications at any time by contacting support or updating your account preferences.
To analyze how players use jl35, identify technical issues, improve game performance, and develop new features. Analytics data is aggregated and anonymized wherever possible.
jl35 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share your personal data only in the following limited circumstances:
jl35 engages trusted third-party service providers who process personal data on our behalf, strictly under data processing agreements that require them to protect your data and use it only for the purposes specified by jl35. These include:
jl35 may disclose your personal data to competent regulatory authorities, law enforcement agencies, courts, or other government bodies where required to do so by applicable Philippine law, court order, or regulatory directive. jl35 will notify you of such disclosures where legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of jl35's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and any material changes to how your data is processed as a result.
jl35 may share your personal data with third parties in any other circumstances where you have provided your explicit prior consent to such sharing.
jl35 uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit jl35.app. The following types of cookies are used:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Required for the platform to function — session management, login authentication, security tokens | No — essential for operation |
| Functional | Remember your preferences such as language settings, game lobby layout, and responsible gaming tool configurations | Yes, but may affect experience |
| Analytics | Collect aggregated data on how players use jl35 to improve platform performance and user experience | Yes |
| Marketing | Track visits and interactions to deliver relevant promotional content to players who have opted in to marketing | Yes |
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will prevent you from logging in to your jl35 account. For more information on managing cookies in popular browsers, refer to your browser's help documentation.
jl35 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
When personal data is no longer required, jl35 will securely delete or anonymize it in accordance with industry best practices.
jl35 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by jl35:
To exercise any of the above rights, please contact jl35's Data Protection Officer using the contact details in Section 15. jl35 will respond to all verified data subject requests within thirty (30) days of receipt. In complex cases, this period may be extended by a further thirty (30) days, and you will be notified accordingly.
jl35 is strictly an adult gaming platform. In the Philippines, the minimum legal age for participation in casino-style gambling is 21 years. jl35 does not knowingly collect personal data from individuals under the age of 21.
All players are required to verify their age during the registration process, and jl35 conducts KYC verification to confirm that players meet the minimum age requirement. If jl35 discovers that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated data will be deleted, and any funds deposited will be returned to the payment source.
If you believe that a minor has registered on jl35, please contact our support team immediately via live chat or by emailing us at the address provided in Section 15.
jl35's platform integrates games and services provided by third-party game software suppliers. When you play a game on jl35, limited technical data (such as your session token, game round ID, and wager amounts) may be transmitted to the relevant game provider to operate the game. These providers are contractually bound to process such data only for the purpose of delivering the game service and are prohibited from using it for any other purpose.
jl35 is not responsible for the privacy practices of third-party game providers beyond the contractual obligations imposed on them by jl35. We encourage you to review the privacy policies of any third-party services you interact with independently of jl35.
Payment service providers such as GCash, PayMaya, BPI, BDO, and Metrobank operate under their own privacy policies and data protection frameworks. When you initiate a payment through these channels, your transaction data is processed by the relevant provider in accordance with their own terms and privacy policies.
jl35 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.
When material changes are made to this Policy, jl35 will notify registered players via email or through a prominent notice on the platform prior to the changes taking effect. We encourage you to review this Policy periodically to stay informed about how jl35 protects your personal data.
Your continued use of jl35 following the publication of a revised Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with the revised Policy, you must cease using jl35 and may request account closure in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jl35, please contact our Data Protection Officer through the following channels:
jl35 will acknowledge all privacy-related inquiries within two (2) business days and will provide a substantive response within thirty (30) days of receipt of a verified request.
If you are not satisfied with jl35's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the competent supervisory authority for data protection matters in the Philippines.
Six core commitments jl35 makes to every player in the Philippines regarding their personal data.
Every piece of data you send to jl35 — from your login credentials to your GCash deposit details — is protected by 256-bit SSL encryption in transit. Your financial and personal information never travels unprotected across the internet.
jl35 does not sell, rent, or trade your personal information to third-party advertisers or data brokers — full stop. Your data is used only to operate your account, process your transactions, and keep the platform safe and compliant.
Under the Data Privacy Act of 2012, you have the right to access, correct, and request deletion of your personal data at any time. Submit a request to our Data Protection Officer and we will respond within 30 days — no runaround, no delays.
The identity documents you submit for KYC verification — your PhilSys ID, passport, or driver's license — are stored in encrypted form and accessed only by authorized verification personnel. They are never shared beyond what is legally required.
jl35 does not hold onto your data indefinitely. We follow defined retention schedules — typically five years for financial records as required by AML law, and shorter periods for other data types. When data is no longer needed, it is securely deleted.
Have a question about how your data is being used? Our support team is available around the clock via live chat inside your jl35 account. For formal data subject requests, reach our Data Protection Officer directly at [email protected].
Your data is protected, your transactions are encrypted, and your rights are respected. Join thousands of Filipino players who trust jl35 for a safe, fair, and exciting online gaming experience. Must be 21 years or older to register.